- Find the equipment number
- Each fitness machine in the facility has a sticker/plaque with the CA logo and a number on it. You’ll use this number to help us know which specific piece of equipment needs work.
- Scan the QR code
- Each fitness machine also has a QR code next to the number. Scan the QR code using your smartphone’s camera to access the equipment reporting form.
- Fill out the form
- The form will ask you to provide information including the equipment number and what you noticed was wrong with the fitness machine. Once you submit the form, we’ll receive the information and take action to get the fitness machine back in action!
Thank you visiting a fitness club at Columbia Association!
We want to hear about your experience.
Want to report broken equipment? Here’s how:
Want to leave feedback about your experience? Here’s how:
Your feedback is very important to us — we want to provide you the best fitness experience we can at all of our fitness clubs (Athletic Club, Columbia Gym, and Supreme Sports Club).
Please share your experience with us by filling out the survey below. Thank you in advance for your feedback.